My Mediwedge arrived yesterday 3-19 and I set it up today. I am already happy as I get to sleep on my own mattress. I previously owned a Gravity 1st mattress (which goes on top of your mattress) which after several months imploded/exploded… it turned into 1 giant bubble. I am used to sleeping at an incline (which is a medical necessity) and am looking forward to sleeping on my own mattress as opposed to theirs. I was extremely impressed by the personal touch of your customer service. If your product is as good as your personal touch you will have one extremely happy customer.